Monday, May 25, 2009

squeeze.

There's this one thing I don't get(among billions of other things, such as money). How useful is feedback when it is forced out of someone? Somebody please explain to me. How productive is forcing someone to think of ideas to implement positive changes in ones workplace(3 ideas each and different from anyone else's idea)?

In my opinion, not at all. Especially when usage of creative juices isn't encouraged in this line of work. By threatening disciplinary action if the criteria is not met, it is further negating the idea of having suggestions for improvement. Instead, bad feelings will start to grow, and people will think of suggestions that while will possibly improve the work situation, is not mainly for that purpose. The main purpose of coming up with a suggestion would be to prevent oneself from suffering disciplinary action. In that case, what is so different from this situation and that of a dictatorship, other than the severity of the occurance?

Rather than motivating people by threats, the essence of a good "suggestion system" would be having the people who have ideas come forth and suggest them, with perhaps a little token of appreciation for coming forward and implementing a positive change. In fact, I believe this is the system in place. However, the people who are running the system decide that there was a need to compete and see which department has the most quantity and quality in terms of suggestions. This race for face has caused the system in place to appear flawed. And yet the system is developed to be perfect. It is the people within the system who are failing. And the very same people wonder why the system is not as perfect as it seems.

justin.

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